Terms and Conditions



1. Acceptance

Your access to and use of this Site is subject to the following terms and conditions and all applicable laws. By accessing and browsing this Site, you accept, without limitation or qualification, these Terms and Conditions and acknowledge that any other agreements regarding the use of this Site between you and Quest are superseded and of no force or effect.

2. Site versions

This Site is operated by Quest Vitamins Middle East FZE (“Quest” , “we”, “our” and “us”). We are a private limited company registered in Jebel Ali Free Zone, Dubai, United Arab Emirates. Quest Vitamins Middle East FZE forms part of the Quest Nutra Pharma Group (“Quest Group”).

EU regulations 1924/2006 and 432/2012 establish a framework of restrictions and limitations on health claims that may be made in relation to food products in the EUROPEAN UNION. You must use the EUROPEAN UNION Country version of this Site (not the Global version) by using the appropriate toggle button available on each page header, if you are accessing the Site from within the EUROPEAN UNION.

Any non-permitted heath claims within the Global version of the Site are not addressed to you if you are accessing the site from within the EUROPEAN UNION.

3. Medical information/conditions

Product information on this Site or provided by our employees in response to queries submitted on this Site is intended for general information purposes only. Many products listed will not be available in all countries. It is your responsibility to seek professional advice from a health professional before taking any product, especially in the case of pregnancy or if you taking any other medical information or suffer from any medical condition. The product information is not intended to provide complete medical information and there is no warranty of the completeness of the information provided. The products are also not a substitute for a balanced and varied diet.

SHOULD YOU HAVE A MEDICAL CONDITION, ARE ON ANY MEDICATION OR ARE PREGNANT, PROMPTLY SEE YOUR OWN HEALTH PROFESSIONAL BEFORE TAKING ANY OF OUR PRODUCTS.

YOU MUST CONSULT A SUITABLY QUALIFIED HEALTHCARE PROFESSIONAL ON ANY SPECIFIC PROBLEM OR MATTER WHICH IS COVERED BY ANY INFORMATION ON THIS SITE BEFORE TAKING ANY ACTION OR TAKING ANY PRODUCT.

4. Use of information

You may freely browse the Site, but you may only access, download or use information from this Site, including any text, images, audio, and video (the “Information”) for your own non-commercial use. You may not distribute, modify, transmit, reuse, repost, or use the Information for commercial purposes, without written permission of Quest. You must retain and reproduce each and every copyright notice or other proprietary rights notice contained in any Information you download. You should assume that everything you see or read on this Site is copyrighted unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the Site without the written permission of Quest. Except as otherwise permitted in this paragraph, Quest neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties not owned by or affiliated with Quest. With the exception of the foregoing limited authorization, no license to or right in the Information, or any copyright of Quest or of any other party is granted or conferred to you.

5. Prohibited use

You may use our site only for lawful purposes. You may not use our site in any way that breaches any applicable local, national or international law or regulation; in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect; to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or to make unauthorised attempts to access any of our systems or third party networks.

6. Trademarks/proprietary rights

You should assume that all product names appearing on this Site, whether or not appearing in large print, italics or with the trademark symbol are trademarks of Quest. This Site may also contain or reference patents, proprietary information, technologies, products, processes or other proprietary rights of Quest and/or other parties. No license to or right in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Quest and/or other parties is granted to or conferred upon you. All product names published in italics on this Site are trademarks owned by or licensed to the Quest Group.

7. Disclaimer of warranties

While Quest uses reasonable efforts to ensure that the Information is accurate and up to date, the Information may contain inaccuracies or typographical errors. Quest reserves the right to make changes, corrections and/or improvements to the Information, and to the products and programs described in such Information, at any time without notice. Quest makes no warranties or representations as to the accuracy of any of the Information. Quest assumes no liability or responsibility for any errors or omissions in the content of the Site.

ALL INFORMATION IS PROVIDED “AS IS.” QUEST PROVIDES NO WARRANTIES ABOUT THE COMPLETENESS OR ACCURACY OF THE INFORMATION ON THIS SITE OR ITS POSSIBLE USES. CONSEQUENTLY, THE INFORMATION SHOULD BE CAREFULLY EVALUATED BY SITE VISITORS. NEITHER QUEST, NOR ANY OTHER QUEST GROUP COMPANY, NOR ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS SITE TO YOU SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OF ACCESS TO, USE OF OR INABILITY TO USE THIS SITE, OR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE SITE.

Quest also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer equipment or other property on account of your access to, or use of the Information. Quest reserves the right to discontinue this Site at any time without notice and without liability.

8. Information you supply to us

Except for information covered by our Privacy Policy, any communication or material you transmit to the Site by electronic mail or otherwise, including any data, questions, comments, suggestions or the like is, and will be treated as, non-confidential and non-proprietary. Anything you transmit or post becomes the property of Quest or its affiliates and may be used for any purpose, including, but not limited to, reproduction, disclosure, transmission, publication, broadcast and posting. Furthermore, Quest is free to use, without compensation to you, any ideas, concepts, know-how, or techniques contained in any communication you send to the Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

9. Worldwide products

This Site may contain information on worldwide products and services, not all of which are available in every location. A reference to a product or service on this Site does not imply that such product or service is or will be available in your location. The products referred to on this Site may be subject to different regulatory requirements depending on the country of use. You should not construe anything on this Site as a promotion or advertisement for any product or for the use of any product that is not authorized by the laws and regulations of your country of residence.

10. Privacy

Quest respects the privacy of its Site users. Please refer to our Privacy Policy that explains users’ rights and responsibilities with respect to information that is disclosed on this Site

11. Links to this site

Quest has not reviewed any or all of the third-party websites which contain links to this Site and is not responsible for the content of any such off-site pages or any other sites linked to the Site. If you wish to link your website to this Site, you may only link to the home page. You may not link to any other pages within this Site without the prior written consent of Quest. Quotation or use of one or more portions of this Site in the site of any third parties without written consent is likewise prohibited.

12. Links to other sites

Links to third-party sites may be provided for the interest or convenience of visitors to this Site. We will endeavor to inform you when you are leaving this Site that the terms of use and privacy policy of the third-party site may be different. However, Quest accepts no liability for links from us to others, and in particular we are not responsible for the accuracy or legality of the content thereof. We accept no liability deriving from a breach or omission in the privacy policies of third parties.

13. Consequences

If we become aware that you have violated any of the terms and conditions, we may immediately take corrective action, including preventing the user from using the services offered by Quest and removing any information, data and content put on the Site by the user, at any moment and without notice. If we have been injured by your violation we may, in our sole discretion, seek to recover damages from you.

14. Revisions

Quest may at any time revise these Terms and Conditions by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the then current Terms and Conditions to which you are bound.

15. Miscellaneous.

If any provision of these Terms and Conditions are held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions.


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